Frequent Asked Questions
The photos which is shown on our stores is very close to the actual products, however some colors may vary from the displayed products or may vary from internet browsers.
Our order normally takes 2-4 BUSINESS DAYS to shipped as most of the items for example marble print, wooden print and pastel print are made to order.
Yes, you can cancel at any point before it's dispatched. You can request for refund in 70% of the total amount. Changes is available at an additional charge.
RETURN & EXCHANGE
If you received an item with a manufacturing fault, please contact us by providing photos showing the defect of the goods, we will resend the items to you as soon as possible.
We will try our best not to make any mistakes. If you received an wrong items to the one you ordered, please contact us.
Yes, you can exchange for a correct model within 5 days of the date of received, please post back the items to us by using our shipping box or similar packaging that you have. Kindly check the items when receive as the macbook model is stated clearly on the packaging itself, we exchange only if the items in their ORIGINAL state (with ORIGINAL packaging, no wear and tear). All returns will be reviewed before we replace with a new items for our customers.
We cannot resell the items once it is open as no one will be please to receive an items which has been open before, so we can only accept items back if they are sent in their original packaging.
SALES & COUPONS
Enter your coupon code under the order summary after the checkout page. Click 'APPLY' after entering your code.
WE SHIPPED WORLDWIDE!
Rest of the world (United States, United Kingdom, Australia, Japan etc) : $20
International orders will be dispatched via China Post
Malaysia & Singapore orders will be dispatched via ABX Express
Signatures are required on delivery
We accept payment via PayPal, credit/debit card for local and overseas buyers, and direct bank transfer for Malaysian bank only. Do remember that any Debit Card or ATM card with the VISA or MASTERCARD logo is also valid!
PayPal provides an extra layer of security for your payments by keeping your details private. We do not hold your financial information, card numbers and bank account details after your order is complete, as it is submitted directly to PayPal and banks.
You do NOT necessarily need to have a PayPal account in order to purchase. When you are in the payment page, just select “Don’t have a PayPal account?” option and you will be able to use your credit/debit card to purchase.
We do accept direct bank transfer (Malaysia bank only) as alternate payment methods. Orders will shipped within 24 hours once successful payments are made. Here is our business bank account: